Prior to visiting SK, I did an extensive amount of research on diamonds and understanding how the 4Cs and other factors affect beauty and price. I also visited a number of jewelry stores all over Toronto, where I was underwhelmed with the service, knowledge, quality of product, and designs.
I made an appointment with SK and mainly dealt with Lorne and a little bit with his daughter, Melissa (great family run business). I was extremely impressed with their knowledge, experience, patience, designs and quality. They were also responsive in email and phone communication.
A few significant factors that made me confident in SK are:
1) Each ring is made to order. They use 3D printing for their casting process vs standard molds. This allows for higher accuracy/quality and custom/intricate designs (even though I used a standard SK design).
2) They don’t use re-melted gold. I see this as quality.
3) They don’t stock diamonds, rather they are part of a network and brought in diamonds for me to select on based on my specific requirements. They only sell diamonds graded by GIA or AGS labs. From my research any other lab grading is not as strict and thus not worth bothering with.
4) With all the positive aspects of SK, their pricing is extremely competitive and represent tremendous value. Buying an engagement ring can be an emotional process, however Lorne helped me stick with my initial budget when I was contemplating on expanding it!
Thanks SK jewelers for being part of this and making a ring that she loves!
Samuel Kleinberg was great! My fiance and I had a problem with the original ring he had bought to propose to me with, and after a lot of stress and going back and forth with the store/jeweller, we decided to just cut ties with them and find someone else to deal with. We had to change the design and Samuel Kleinberg ended up making me the perfect ring. We will definitely be using them for our wedding bands. Thank you again!
Excellent Custom Jewellery in Toronto
Getting engaged is one of the biggest steps in a relationship. When it came to choosing the perfect ring, I came across some challenges. The main one was finding a trustworthy jeweller in Toronto that could provide me with the quality I was looking for, while having a competitive price. As I visited Samuel Kleinberg Jewellers Inc. for the first time to discuss my needs, I was warmly welcomed by Lorne and his family. Not only I found a great selection at their shop, but I was also able to discuss the ring design my fiancée said was her favourite when we talked about it once. I brought the design to Melissa through a few pictures I had and she made sure an exact replica was custom made to perfection, with an excellent quality diamond and premium white gold to match it. When the big day came, my beautiful fiancée could have not had a bigger surprise and joy! She was so surprised with the ring being so perfect that she couldn’t believe it. She was speechless for a second but quickly said Yes, and we had one of the greatest nights of all times. Nowadays when people comment on the ring’s beauty we are always glad to refer Lorne and Melissa as great jewellery experts. The next step for us now is visiting them again to choose our wedding bands for our ceremony in April/2016!
André De Abreu Ribeiro
I can’t thank you enough for all the help and guidance you gave me while creating this beautiful ring. I managed to gather the courage to pop the question on Saturday and it was a success (aka, she said yes!). She’s floored by the ring, absolutely loves it (as do the people she’s shown)! Thanks again and you can expect to hear from us when we need to get the wedding bands created.
Matt & Brynn
I got my engagement ring and wedding ring at Samuel Kleinberg Jewellers, and my husband and I are 200% satisfied with the quality of the product and service. Melissa Spivak was the staff that helped us choose exactly what we were looking for and gave us very helpful advice on choosing a diamond. She was friendly, professional and extremely knowledgeable about all types of gems and precious metals. My husband and I were looking for rings on a smaller budget, and Melissa provided many choices for us within our budget. She gave us detailed information on diamonds and she explained to us what each criteria means and how it affects the price. We chose a simple engagement ring that I have always wanted, and a pair of wedding rings with two tone gold.
Melissa is also a certified jewellery designer who can help you redesign any old jewellery. I have never felt more comfortable walking into their store, sitting down and trying on all kinds of jewellery for as long as I want. Before I was recommended to their store, I dreaded going into a jewellery store especially those in the mall, being pressured by the sales person and judged by the passers-by on what I choose. I just love their private environment and easy going staff. I would not go anywhere else to purchase jewellery, and I’m already planning to order a uniquely designed name necklace for my 1 year old baby girl.
A Google User
I recently bought my fiancee’s engagement ring from Samuel Kleinberg. Melissa and Lorne were patient and pleasant to deal with throughout the process, from looking at ring designs, to choosing the diamond, to picking up the finished ring. It’s not hard to tell that they’ve been in the business for years – they were very knowledgable about all parts of the process and happy to answer all of my questions in detail. I appreciated the flexibility and attention to my needs!
The ring is beautiful and my fiancee loves it. I highly recommend Samuel Kleinberg for their unique, custom designs as well as the level of personal attention and service which can’t be matched by the franchises.
Mike and Lorne from Samuel Kleinberg did a fantastic job on my finance’s ring. They nailed the design that I wanted and even expedited the manufacturing process so I could get the ring in time for a trip. Most importantly, they were honest and trustworthy throughout the entire process. Thanks for going above and beyond.
We recently got engaged after nearly ten years of dating going back to our final year in high school. Having already shopped for a bracelet at Samuel Kleinberg during our first year together, we decided to return when looking at engagement rings. Their customer service and quality is second to none and the ring is absolutely gorgeous. We are both thrilled and will be returning soon for wedding bands!
Lily and Bryan
I picked up my Fiancés engagement ring and wedding band today from Samuel Kleinberg and we couldn’t be happier with how they turned out. The reason I say we couldn’t be happier with it, is because this is actually the second ring. The craftsmanship on the original one was awful and I wasn’t happy with how it looked. She loved it because it was from me and because it was her ring that I proposed with in South Africa. I’ve wanted to replace it though and during a recent visit to Samuel Kleinberg’s she saw a band that she absolutely loved. This helped me out because I didn’t have to figure out what kind of setting to get for the new ring. They were able to use my centre stone and build the ring around it. Having never bought anything from them before I didn’t know what to expect. Usually when you go to jewelry stores, they try pushing you to buy because they are having a 10 minute sale on the ring you happen to be looking at. Not at Kleinberg’s. When I walked in, Melissa greeted us right away. We sat down with her for about an hour figuring out what we wanted to do for the new engagement ring and for our wedding bands. She walked us through the process gave us ideas and quotes of how much everything would be. She was very confident and knowledgeable with all aspects of designing the rings and also with the stones. She was able to answer all questions we could think of asking. She kept me updated on all steps of the rings design and sent me CAD drawings for approval and so I could see what the rings will look like. She would update me on what was happening with the rings and when they would be ready. The craftsmanship between our original ring and the ring we had Samuel Kleinberg’s make were like night and day. The new ring is absolutely stunning, they showed us the old ring with all the stones taken out and it looked awful and old and seemed like it was just thrown together and there was no care when making it. We couldn’t be happier with the out come of our rings and we would highly recommend everyone to Samuel Kleinberg.
Thank you very much for the great experience.
Bryan and Eden S
Before visiting Samuel Kleinberg, my husband and I had been to a number of other jewelry stores to try on rings. I was looking for something special to celebrate our 10 year anniversary and although I found lots of pretty designs, nothing looked quite right once it was on my finger. I wanted something that symbolized an anniversary but that had the glitter and wow factor of an engagement ring. After many unsuccessful shopping trips, I decided to take a break from ring shopping, and that’s when my parents passed along the flyer from Samuel Kleinberg that they received in the mail. The pictures caught my eye right away and although it was a 45 minute drive for us, we decided it was worth going in to see what they had in store.
We met Melissa on our first visit and she patiently sat with us while I tried on almost every single engagement ring on display. She was professional and knowledgable, and made the experience enjoyable for both of us. As I started to get impatient with my own indecisiveness, and realizing there was nothing left for me to try on, Melissa took out one last ring that had almost all of the requirements I was looking for. We put it on hold while we went home to think about it some more. A few days later I found the exact design that I wanted on-line, and that is where the real fun began! After emailing the design to Melissa, she quickly started working on getting my ring made. She sent me elaborate computer mock-ups for my approval and answered all of my questions or concerns quickly and reassuringly. When I finally got to see my ring for the first time, I was shocked at how beautiful it was. I had never tried the ring on and was only going by pictures, so I was really nervous about how it would look on my hand. It is so stunning I never want to take it off!
I have already recommended Melissa and Samuel Kleinberg Jewelers to friends and family and look forward to my next visit there. Thank you Melissa for taking the time to make jewelry dreams come true!
My fiancee bought my engagement ring from SKJ, and we also purchased our wedding bands from there. We had an amazing experience with them. They are so professional and friendly, they have a great selection of jewelry and are incredibly knowledgeable. Their prices are very competitive as well. When making a huge purchase like an engagement ring, you don’t want to just go anywhere, I would highly recommend SKJ for any and all jewelry purchases, especially the big ones!
We are very pleased and will continue to use them as our jeweler. My engagement ring was custom made and I couldn’t be happier with it – it is absolutely amazing! Thank you so much!
I had nothing less than a spectacular experience at Samuel Kleinberg Jewellers. From the knowledgeable and friendly staff to the incredible craftmanship of the engagement ring I was totally impressed. Even other jewellers and collectors have commented on how well the setting of the ring was made. Needless to say I will definitely go back to get our custom made wedding bands and expect nothing less than perfection. Thank you to Melissa and the rest of the team.
What an amazing experience! Like most, the process of finding the perfect engagement ring for my, now fiancé, appeared daunting. From style, shape, and size, to overall anxiety of wanting to get “the perfect ring”, I feared I would never be able to get it done myself; but from the second I walked into Samuel Kleinberg Jewellers, the stress slipped away. Melissa walked me through each decision I had to make with such ease and confidence, that after my initial meeting with her, a design had already been determined. The attention to detail and precision cannot go unnoticed as the ring came out absolutely flawless! Within just a few weeks I had the most beautiful engagement ring in hand, and was ready to “pop the question”. I would highly recommend Samuel Kleinberg Jewellers as they are professional, knowledgeable, and all around great to work with. We will certainly be returning for wedding bands!
Giselle and I were drawn to Samuel Kleinberg because of their 3T approach to service. Through every step of the process, Melissa and Lorne modeled truth, trust and transparency. They demonstrated the importance of structural integrity within the design, as well as modeling the importance of integrity of service. We greatly appreciated their personalized approach. They listened to our story, educated us on craftsmanship and transformed our vision into the most perfect custom design. Our rings are everything we had hoped for. Thank you for making a difference Melissa and Lorne!
Glenn and Giselle Moss
I got in touch with Melissa after visiting many jewelry stores and finding the same, cookie cutter style engagement rings. I wanted a ring that was as unique as the woman that I was going to propose to. I had in mind what I wanted from day one. After discussing with Melissa what I was looking for, she sent me numerous diamond profiles that would work.
I have a very hectic schedule working in the emergency services and could not always make it on time to an appointment. Melissa and the staff at Samuel Kleinberg’s were very understanding, flexible and would stay later just to accommodate me making it down to approve diamonds and come up with a design for the band.
Melissa helped me in selecting the perfect diamond and visualizing how it was going to look with the completed band. Her knowledge and willingness to sit patiently by and answer questions while I decided on the final custom designed band was more than I could have asked for. She truly made this an incredible experience; I wouldn’t hesitate to recommend Samuel Kleinberg Jewelers for your engagement ring or any jewelry purchase.
I wanted to let you know that Jill said Yes I took her out to a trail that we love. It was sunny and snowing lightly, she had walked ahead with our dog and I called her back to a lookout area and was on one knee with the ring. She was beyond speechless and said yes after catching her breath. She ADORES her ring and receives compliments on it constantly. She says it’s her style to a tee. Everyone who has seen it loves the custom band as much as they love the diamond.
I wanted to say a BIG thank you for everything you did. I couldn’t have asked for a more beautiful, exquisite, and special ring. It’s one of a kind just like her. We will definitely come to you for the wedding bands.
James and Jill
Our experience(s) with Samuel Kleinberg’s Jewellers can only be described as outstanding in all phases of the process we went through to create a custom-made ring.
Lorne Spivak who took us through the process from start to finish was incredible. He took a real interest in the ring I was creating for myself and he understood the nostalgia and emotion associated with what we were creating. He was patient, supportive, and he offered helpful and gentle suggestions as we made our way through the creative process.
We visited the store on several occasions to see the various molds, and to talk about and make suggestions for each phase of the process.
The result? A fantastic ring that I am delighted to wear and about which I have received many compliments.
My hat, if I wore one, would be off to Lorne Spivak and the wonderful staff. We have been customers for many years and we will continue to enjoy and benefit from the exceptional product and service this company provides.
Simply stunning. These are two words to describe the beautiful custom diamond and tanzanite pendant that Melissa designed for my wife to celebrate the birth of our first child.
Kleinberg Jewellers came highly-recommended for tanzanite pieces by a close friend who had his engagement ring and earrings designed by Melissa. My experience was pleasant right from the outset: Melissa understood my needs
and wants, she brought in several stones for me to choose from based on my vision and budget, and we were in regular contact throughout the entire process. There was also a short timeframe for all of this to happen (i.e. design the piece, select a stone, manufacture and deliver the pendant) but Melissa made it happen just in time so I could give it to my wife a few days before our son was born. And the look on her face when I gave it to her was priceless and one that I will smile about for years to come when I remember that special day.
Thank you Melissa for your excellent and professional service, attentiveness, and ability to turn our dream piece into reality in time for us to celebrate our special occasion. The pendant is beautiful and very
special (with my late grandmother’s diamond is also set in it), and we look forward to enjoying it for years to come. I’ll come see you soon to celebrate our next special occasion – we’re going to design tanzanite earrings!
I did a lot of research when looking for an engagement ring. After a hunt through several stores and private jewellers, a friend of mine recommended Samuel Kleinberg Jeweller’s. I am forever thankful to this friend. Lorne is a very knowledgeable man who helped simplify the entire process. We had a vision in mind and he was able to find exactly what we needed, make recommendations, but give us space to make the decision ourselves. This was a no pressure buying experience that made it very enjoyable. Melissa was an absolute savior to us as we tweaked and changed our minds a hundred times with the design idea. She was able to respond unbelievably quick to my numerous e-mails and always communicated with us effectively so that we knew exactly what was going on. This was essential as we lived 4 hours from the city and were juggling busy work schedules. Her patience is something to aspire to and her incredible accommodation made us feel like we were the most important customers in the world. With her help we received a final product that certainly exceeded our expectations – we couldn’t be happier.
I would strongly urge anyone looking at jewellery of any kind to go to Samuel Kleinberg. These people really understand customer service and I guarantee you will not be disappointed. My fiancée and I look forward to returning for wedding bands! Thank you guys so much for making this special time so memorable.
A Google User
I was very lucky to find Samuel Kleinberg jewelers when looking for an engagement ring for my now fiance and soon to be wife. Anyone can source a diamond for you and give you a competitive price but what I learned to be just as important is the build quality of the setting. No molds used here. Instead the setting is created based on the stone itself. This made the stone look brilliant. Even other jewelers have commented on how amazing the setting is. My fiance says it is beyond perfect. I will most definitely come back again not only for the quality, but the people there are not just knowledgeable, but they are good people. I’ve already recommended them to my friends.
Thank you again Melissa and everyone else at Samuel Kleinberg.
Both the service and the quality were first rate. A great experience.